Support Team Leaders Course covers the critical skills required for team members to participate in an effective team and support their team leader. Critical areas of effective teamwork include communication skills, being a good team player, providing effective leadership to a team, conflict resolution processes and managing team innovation. The course requires the ability to participate in and facilitate team planning, and promote team commitment and cooperation.
In this course you will learn how to:
Section 1 – Work in a team
Section 2 – Communicate effectively
Section 3 – Provide leadership within the team
Section 4 – Manage conflict
This course covers all required knowledge content for the following competency units:
CPPCLO3039A Support leadership in the workplace
|Cost||$29.90 (AUD incl. GST)|
|Unit code & name||Support team leaders|
|Delivery||100% online, no classroom or assignments.|
|Time||3 minutes to enrol, 4-6 hours – self paced|
|Payment||Paypal or Mastercard/Visa through our Eway internet payment facility.|
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